Desk Technical Support

  • Changing between CM or INCH settings for Commercial S2 desk

    To change between CM or INCH settings for your Commercial S2 desk Press “1”, “2” & “M” together for 5 seconds; Then “CI” will flash on the display; Press “1” for CM or press “2” for INCH. See the full instructions here Or watch the video:

  • Changing between CM or INCH settings for Pro S2 desk

    To change between CM or INCH settings for your Series 2 Pro desk Press “1”, “2” & “3” together for 5 seconds; Then “CI” will flash on the display; Press “1” for CM or press “2” for INCH. See the full instructions here Or watch the video:

  • Changing between CM or INCH settings for Series 3 desk

    To change between CM or INCH settings for your Series 3 desk 1. Keep the “T” button pressed for approximately 3 seconds and the reading will change from the current setting. See the full instructions here Or watch the video:

  • How to Reset a Series 2 Commercial desk

    To Reset your Series 2 commercial desk 1. Press and hold the “Up” and “Down” arrows until the frame has reached it’s lowest position; 2. A ‘beep’ will sound to indicate to you that the reset is complete. Your lifting system will then be fully operational. See the full instructions here Or watc...

  • How to Reset a Series 2 Pro desk

    To Reset your Series 2 Pro desk Press the “Up” and “Down” arrows until the frame has reached the lowest position; A ‘beep’ will sound to indicate to you that the reset is complete. Your lifting system will then be fully operational. See the full instructions here. Or watch the video:

  • How to Reset a Series 3 desk

    To Reset your Series 3 desk 1. To reset the system, press and hold the “Up” and “Down” buttons at the same time. The unit will then emit a single ‘beep’ and the display will show “rsT“ and the desk will start moving downward into the lowest position. Never release the buttons until the unit emit...

  • How to set or remove maximum height Series 2 Commercial desk

    Setting the maximum height of the desk: Use the “Up” and “Down” buttons to move the desk-top height to the desired height you wish to set as the maximum. Press “Up” and “Down” at the same time for only one second (no longer or desk may go into reset mode). Release the “Down” button but continue ...

  • How to set or remove maximum height Series 2 Pro desk

    Setting the maximum height of the desk: 1. Use the “Up” and “Down” buttons to move the desk-top height to the desired height you wish to set as the maximum. 2. Press “Up” and “Down” at the same time for only one second (no longer or desk may go into reset mode). Release the “Down” button but cont...

  • How to set or remove minimum height Series 2 Commercial desk

    Setting the minimum height of the desk: Use the “Up” and “Down” buttons to move the desk-top height to the desired height you wish to set as the minimum. Press “Up” and “Down” at the same time for only one second (no longer or desk may go into reset mode). Release the “Up” button but continue to...

  • How to set or remove minimum height Series 2 Pro desk

    Setting the minimum height of the desk: Use the “Up” and “Down” buttons to move the desk-top height to the desired height you wish to set as the minimum. Press “Up” and “Down” at the same time for only one second (no longer or desk may go into reset mode). Release the “Up” button but continue to...

  • How to set the memory function on a Series 2 Commercial desk

    To set the memory function on your Series 2 commercial desk Move the desk up or down to the desired position; Press “M” until the display flashes, then press “1” to save position 1; Repeat the procedure to save the other positions. (4 memory positions in total). See the full instructions here O...

  • How to set the memory function on a Series 2 Pro desk

    To set the memory function on your Series 2 Pro desk Move the desk up or down to the desired position; Press “Up” and “1” for 5 seconds at the same time for Position 1. Repeat the procedure to save the other positions (3 memory positions in total). See the full instructions here Or watch the vi...

  • How to set the memory function on a Series 3 desk

    To set the memory function on your Series 3 desk To store a memory position, press “M” button and the display will flash “S-“. While the “S-” is displayed, press the “1”, “2” or “3” button. To call a stored position press memory button “1”, “2”, or “3” and the system will start moving to the des...

  • How to set the timer function on a series 3 desk

    To set the timer function on your Series 3 desk 1. Press the “T” button to set the period of time to inform users to stand up. Each press of the “T” button leads to a 0.5 hour increment (The maximal setting of time is 2 hours). 2. After setting a period of time, the display will flash for a coup...

  • What is the power-saving mode on the series 3 desk?

    1. The system will enter into power-saving mode and the display becomes dark when there are no actions for over 10 minutes. 2. Touch any button to activate the control panel. See the full instructions here Or watch the video:

  • What is the screen locking function on a Series 3 desk?

    For safety reasons this control panel has a locking function. To activate/cancel this function, follow the “Part 3-Custom Programming Guide: To Change the Screen Lock Function” in the instructions available in the link below. 1. To lock the control, press “M” for 3 seconds. If the control is loc...