Placing an Order

  • How do I purchase a desk?

    All purchases are done through our website. However if you have trouble using our desk configurator, please click the link below which will redirect you to useful videos and a step by step guide. https://www.gostand.ie/pages/howtousethedeskconfigurator

  • Can I specify a delivery date?

    We use 3rd party couriers so we cannot 100% guarantee that a delivery will take place on a specific day. We are more than happy to store goods and dispatch for arrival on a target date but we cannot be held responsible or liable if for some reason the courier fails to deliver on the target day.

  • Do you do discount?

    Our prices are a fair reflection of the quality of the products we sell, we do not offer sale prices as it would be unfair on the customers who have purchased previously. Should you wish to place an order for a large quantity of desks then certainly speak to us regarding the possibility of discou...

  • Can you ship to Channel Islands?

    Yes, we frequently ship to the Channel Islands. It is VAT free. You can pay online and we refund the VAT or you can advise us of what you want and we will send you an invoice link to pay online. You can also pay the shipping online as we have an option for the off-shore islands

  • Can a credit card be recharged/reused to pay for another order?

    Our checkout is Level 1 PCI DSS compliant and PSD2 compliant (New EU norm). We cannot retain any card details after your transaction has been processed. We can refund to it but not add extra charges. You will need to go through the checkout again but it is super quick as we are really only look...

  • Do you offer Trial Products?

    We have offered trial products in the past but unfortunately over 50% of them end up scrapped as they are returned in such poor condition. If you want to go ahead with one of our frames what I would advise is this. Place the order online through your company, when the frame arrives take photograp...

  • How do I return an unwanted/incorrectly ordered item?

    It is no problem to return incorrect/unwanted items, The products must be returned to us in good condition, all the box contents must be as delivered to you and be suitable for re sale. Please contact us by email for a Goods Returns form. We can arrange a courier collection of the goods at a pre...

  • I am an EU customer domiciled in the EU and not the UK. Is it VAT free?

    VAT free if the company has a valid EU VAT number. If not, VAT would have to be applied at the prevailing UK rate of 20%. If you are a legitimate EU purchaser you will not be able to use the checkout. You will need to contact us directly. If you are based in the Republic of Ireland then please u...